Last updated: 6 May 2026
Please read these Terms and Conditions carefully before using our website or booking any services with Foot Smart Ltd. By accessing our website or engaging our services, you agree to be bound by these terms.
1. About Us
Foot Smart Ltd is a registered podiatry practice based in the Midlands, providing professional foot and lower limb care services. We are registered with the Health and Care Professions Council (HCPC) and members of the Royal College of Podiatry.
Registered address: 4 Kyrle Street, Hereford, HR1 2EU, England
Telephone: 03450178152
Email: info@footsmartltd.co.uk
2. Services
Foot Smart Ltd provides a range of podiatry and foot care services, including but not limited to:
• General podiatry treatment (nail care, corn removal, hard skin treatment)
• Home visit appointments across the Midlands region
• Clinic-based consultations
• Biomechanical analysis and gait assessment
• Treatment for foot pain conditions, including plantar fasciitis
All services are delivered by HCPC-registered podiatrists. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Appointments and Cancellations
Appointments can be booked via our website, by telephone, or by email. We ask that you provide accurate and complete information when booking.
If you need to cancel or reschedule an appointment, please give us as much notice as possible. We request a minimum of 24 hours’ notice for cancellations. Failure to provide adequate notice or failure to attend an appointment may result in a cancellation fee.
We reserve the right to cancel or reschedule an appointment in circumstances beyond our control. In such cases, we will contact you as soon as possible and offer an alternative appointment.
4. Fees and Payment
Our fees are available on request and will be confirmed at the time of booking. Fees are subject to change and we will give reasonable notice of any changes.
Payment is due at the time of treatment unless otherwise agreed in writing. We accept cash, bank transfer, and other payment methods as specified at the time of booking.
5. Clinical Responsibility and Limitations
Our podiatrists will always act in accordance with their professional obligations and HCPC standards of conduct, performance, and ethics. However:
• We are not a substitute for emergency medical services. In a medical emergency, please call 999.
• Treatment outcomes cannot be guaranteed. Results may vary depending on individual circumstances.
• You must disclose any relevant medical history, medications, or conditions before treatment.
• We are not liable for any adverse outcome arising from incomplete or inaccurate information provided by the patient.
6. Use of Our Website
You may use our website for lawful purposes only. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
We make reasonable efforts to ensure the information on our website is accurate and up to date. However, we do not warrant that the information is complete, current, or free from errors. Nothing on this website constitutes professional medical advice.
7. Intellectual Property
All content on this website, including text, images, graphics, and logos, is the property of Foot Smart Ltd or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
9. Limitation of Liability
To the fullest extent permitted by law, Foot Smart Ltd shall not be liable for any indirect, incidental, special, or consequential losses arising out of or in connection with your use of our website or services, including loss of income, business, or data.
Nothing in these Terms and Conditions limits or excludes our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
10. Complaints
We are committed to providing a high standard of care. If you have a complaint about our services, please contact us in the first instance at info@footsmartltd.co.uk or by telephone on 03450178152.
If your complaint cannot be resolved directly with us, you may refer the matter to the Health and Care Professions Council (HCPC) or the Royal College of Podiatry.
11. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
